Privacy Policy
Effective date: June 1, 2024
At FutureLab ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or contacting us.
- Business Information: Company name, job title, and business contact information.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
How We Collect Information
We collect information through:
- Direct interactions when you contact us, request a quote, or use our services
- Forms on our website
- Automated technologies or interactions (cookies, analytics)
- Third parties or publicly available sources
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries and fulfill your requests
- To send you administrative information and updates
- To personalize your experience on our website
- To send you marketing and promotional communications (with option to opt out)
- To protect our website, services, and users from unauthorized activity
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files placed on your device that allow us to enhance and personalize your experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Third-Party Services
Our website may contain links to third-party websites or use third-party services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites and services.
Third-party services we may use include:
- Google Analytics for website analytics
- Formspree for contact form processing
- Calendly for scheduling appointments
- Web hosting services
Your Data Protection Rights
Depending on your location, you may have the following rights:
- The right to access your personal data
- The right to rectification of incorrect data
- The right to erasure of your data
- The right to restrict processing of your data
- The right to data portability
- The right to object to processing of your data
To exercise any of these rights, please contact us at sam@futurelab.solutions.
Children's Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "effective date" at the top of this policy.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
FutureLab
Email: sam@futurelab.solutions
Phone: +44 7806 946463
Last updated: June 1, 2024